Computer Repairs and Upgrades
►Bring in your Repairs
We offer an in-house repair service
for all kinds of computer hardware, including PCs, laptops
and printers. We can also upgrade your existing PC by
fitting more memory, a larger hard drive or a DVD writer.
Software or Windows-related problems - such as those
caused by viruses and spyware - can also be fixed by
our experienced engineers. Most repairs are best carried
out in our workshop where we have access to various
software tools and a high-speed Internet connection
to download drivers and updates.
Virus, Malware and Spyware Removal
Virus, Malware and Spyware Removal
are classic examples of jobs best done at our premises.
►On Site Work at your Home or Business
We will also make on-site visits to
your business premises or home if required.
The advantage of on-site visits is it provides the chance
to share knowledge and discuss how your IT can be
improved. On-site visits are sometimes necessary to
resolve Internet, networking and wireless networking
issues.
►Remote Support
Fortunately many issues
can be resolved quickly and efficiently using techniques
from the range of the latest remote support services.
► Hardware Upgrade
We supply and install hardware upgrades.
Even if you have bought the hardware elsewhere we
can help
you by fitting it. Memory in the form RAM is one the
best upgrades you can give your computer. You might
also like to consider bigger and faster hard drives.
The other major options for the computer hardware to
be upgraded are faster processors and graphic cards.
►Software Updates and Upgrades
Almost all software is continually
improved and updated. We can assist you in this potentially
complex area by installing updates and upgrades to new
versions for you.
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► Hourly Rates
Work carried out at our premises is
charged at £50 + VAT per hour with a minimum charge
of £12.50 + VAT.
On-site visits are normally
charged from £70 + VAT for the first hour and £65 + VAT for any
subsequent hours (when part of the same visit). Special
rates apply for on-site work close to our offices in
Hatfield Broad Oak. Please see the table below for further
details.
| Location |
Price (Ex-VAT) |
| At our offices |
£50.00 |
| On-site in Hatfield Broad Oak |
£55.00 |
| First hour on-site within 4 miles of HBO |
£65.00 |
| First hour on-site 4-10 miles |
£70.00 |
| First hour on-site 11-20 miles |
£75.00 |
| First hour on-site 21-50 miles |
£115.00 |
| First hour on-site 51-150 miles |
£175.00 |
| First hour on-site 151-250 miles |
£225.00 |
| Additional hours on-site (any distance) |
£65.00 |
Different rates apply for evening and weekend work.
Please contact us for full details.
►Data Recovery
Through our close working relationships
with our partners we offer data recovery services should
your hard drive or memory card fail with critical information
on it.
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